Privacy Policy: Updated 9/27/15

Safe Harbor

Our Commitment to privacy
Your privacy is very important to us.  To better protect your privacy, we provide this notice to describe how The DePrez Group of Travel Companies collect and use personal information that you may provide to us.  Please read this Privacy Policy carefully and in its entirety as it relates to your rights regarding your personal information.

This Privacy Policy applies to The DePrez Group of Travel Companies and all its affiliates that display or link to this Privacy Policy.  DePrez Travel adheres to the privacy principles of the U.S.-EU and U.S.-Swiss Safe Harbor Framework and is committed to the privacy principles established by the Safe Harbor Program as further described herein.

Personal Information DePrez Travel Collects and How It Is Used
DePrez Travel collects information in different ways from individuals who access the various parts of our services and the network of Internet sites accessible through or utilized by our services and our companies. We use this information primarily to provide your requested travel services.  Your personal information collected is disclosed if:

  • It is necessary for the provision of our services.
  • We have received your permission beforehand.
  • We specifically state that we will.
  • We believe that such disclosure is required by law.

The personal data that we collect for each traveler may include: name, gender, date of birth, (address and phone numbers, email address, credit card information, travel destinations, travel schedules, travel preferences (seat, meal, smoking, etc.), as well as passport and visa details and next of kin information.  This date is stored in the traveler’s profile.

The personal information collected is used to make travel reservations and is shared among DePrez Travel and its related companies and affiliates, the global distribution systems (GDS),  various third party travel suppliers, within the traveler's home country or in another country where the traveler may be traveling and often also to government bodies for certain destinations. Without this information certain travel reservations will not be possible.

At the request of the client (the paying party for the travel), DePrez Travel prepares information reports that summarize and analyze the travel expenditures per destination, per travel supplier, etc. Such reports may include certain personal data from the traveler's profile.

The electronic Traveler Profiles that DePrez Travel maintains are stored in a secured database. However, some clients of DePrez Travel have opted for and selected their own online booking tool, which will also store traveler profile information. In this case the information is stored by the selected 3rd party - and DePrez Travel receives a replica for business purposes.
We use return addresses to answer the email inquiry we receive. Such addresses are not used for any other purpose and are not shared with any outside parties.

DePrez Travel will not use or share the personal information about individuals in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.  DePrez Travel may disclose personal information about individuals or information regarding your use of the services or Internet sites accessible through our services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including:

  • To satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information
  • If we believe that it is necessary to identify, contact, or bring legal action against someone who may be violating our terms of use or other policies

You may choose not to provide any or all of the personal information that is requested or choose not to have your personal information shared with a third party. By so choosing, however, you may impact our ability to make travel reservations on your behalf.  In the event you do not want your personal information shared, please contact us (click here for contact information) with your specific request and within a reasonable time we will cease disclosure of your personal information as requested.

Onward Transfer
DePrez Travel will provide your personal information to one or more GDSs, industry reporting authorities, Internet booking engines, and other travel and related suppliers and vendors as necessary to fulfill your travel arrangements and services. Deprez Travel does not exercise any control over any such parties.  DePrez Travel may also transfer personal data to third parties at the request of the client. For example, for data consolidation or emergency traveler tracking services.

DePrez Travel allows you to have access to your personal information to ensure its accuracy.  If you become aware of any inaccuracy in your personal information or wish to review or inquire about your personal information we may have, please submit your specific request as provided here (click here for contact information).  Any changes will be made within a reasonable time period and in accordance with applicable privacy laws.

Services and Internet sites we sponsor have security measures in place to protect from the loss, misuse, and unauthorized access, disclosure, destruction, and alteration of personal information under our sole control. We conduct periodic reviews of our data collection, storage, processing, and security measures to ensure we are only collecting, storing, and processing personal information that is required for our services and to fulfill our contractual obligations.  DePrez Travel uses security measures, such as the Secure Sockets Layers (SSL) protocol and firewalls to safeguard personal information. DePrez Travel also implements measures to protect your personal information off line. Access is restricted to employees who have a “need to know,” and those employees must use passwords to access the personal information. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee, ensure, or warrant that our security measures will prevent illegal or unauthorized activity related to your personal information.

Data Integrity
DePrez Travel uses the personal information you provide to us only for the purposes for which you submit such personal information and not in any way that is contrary with the purposes for which it was collected or otherwise stated in this Privacy Policy.  We request from you only that personal information which is necessary to provide your requested travel services and we will take reasonable steps to ensure that personal information we receive from you is reliable for its intended use, accurate, complete, and current, including providing mechanisms by which you can amend or update your personal information.

We have established internal procedures to monitor our compliance with the Safe Harbor Program and applicable privacy laws. If you believe that DePrez Travel has not complied with this Privacy Policy with respect to your personal information, you may send your questions and concerns as provided here (click here for contact information).  Please describe in as much detail as possible the ways in which you believe that the DePrez Travel Privacy Policy has not been complied with. We will investigate your complaint promptly. If your inquiry is not reasonably resolved, DePrez Travel will cooperate with the relevant European Data Protection Authorities to resolve the issue, as applicable.

Changes to This Privacy Policy
DePrez Travel reserves the right to revise, amend, or modify this Privacy Policy at any time. Policy changes will be noted by the ‘last updated” date at the top of this Privacy Policy”.

To access your personal information, change or update your personal information, inquire about this Privacy Policy, or issue a complaint, contact us at:

DePrez Travel Bureau, Inc.
Attn:  CIO
145 Rue De Ville
Rochester, NY  14618
Phone: 585-442-8900 ext 271
Fax:  585-442-8309

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